Microsoft Software Donation Program

Microsoft believes technology can do amazing things. That's why it supports thousands of organizations like yours around the world to help each one achieve its mission. Your organization may be a small one that serves a single community or a global non-governmental organization (NGO) that serves millions of people. Regardless, Microsoft wants to support you through software donations, training, and resources.

You can get donated Microsoft software like Windows, Office, and hundreds of other products for your NGO or public library through TechSoup. TechSoup charges a small administrative fee for each donated item. This fee supports the management of this donation program and additional services for organizations like yours.

Important Program Changes as of April 3, 2018

Microsoft has updated the product offerings and rules for participating in this program. This change allows Microsoft and TechSoup to continue to provide nonprofits with the technology they need to achieve their missions.

What Has Changed?

Certain on-premises software products from Microsoft are no longer available through TechSoup as donated products. However, these products will soon be available through TechSoup as discounted products for eligible nonprofits and libraries.
Eligible organizations are no longer limited to requesting donated products from a maximum of 10 title groups during their two-year cycle. Instead, organizations can simply request up to 50 or 25 of each donated product and up to 5 donated server products that don't use core-based licensing per two-year cycle.

What Hasn't Changed?

The most popular on-premises software products from Microsoft are still available as donated products to eligible nonprofits and libraries.
Request limits for donated products will still be reset every two years.
All other program rules, eligibility, and restrictions have remained the same.

For more information, see the Eligibility Guidelines for the Microsoft Software Donation Program page.

The Microsoft Software Donation Program at TechSoup provides a wide variety of software to nonprofits, charities, faith-based organizations, and public libraries throughout your country.

The program is one of TechSoup's most popular resources. You can choose from hundreds of professional and enterprise Microsoft products for your organization.

Which Versions of Microsoft Software Are Available?

The names of products in the Microsoft program don't include version numbers. When you receive a product, you can choose to download the current version of the software or the previous version. You can find out which version is the current one on the Current Versions of Microsoft Products page. In addition, you can download the software in any language that's available.

Eligibility and Restrictions

Consult the Microsoft eligibility guidelines page to review your organization's eligibility to participate in this program.

Microsoft provides nonprofits and libraries with a maximum allotment of product donations that can be requested per two-year cycle.

For detailed explanations of the quantity of products you can request, special rules for public libraries, and specific procedures to follow for returns, see the Microsoft eligibility guidelines page.

Quantity Request Limits

If you need to determine how many donations you can request through this program, see the quantity request limits for the Microsoft Software Donation Program.

Volume Licensing

The Microsoft products that are donated through TechSoup are volume licensing products. Volume licenses are different from licenses for retail products.

After you request a Microsoft donation through TechSoup, you'll be asked to create an account on the Microsoft Volume Licensing Service Center (VLSC) website to access your licenses. The VLSC website allows you to obtain installation keys, download software, order installation CDs, and receive other benefits that are included with your Microsoft donation. Your VLSC account is separate from your TechSoup account, and TechSoup has no access to it.

Additional information about the VLSC is available in the articles that are listed below.

Refunds and Returns

If you want to return or exchange any of the Microsoft donated products that you've received, please review the Microsoft refunds and returns policy.

How to Get Help

For help with your Microsoft donation request, contact TechSoup Customer Service.

To get help with installation or use of your Microsoft products, go to Microsoft's online product support.